Shipping policy

Shipping Policy

At My TheraPaws, we do everything we can to ensure that your order arrives as quickly as possible and in perfect condition. Here’s how our shipping process works:

📦 Order Processing

All our products are carefully prepared and packaged. Our processing time is 3 to 5 business days after your payment has been confirmed.

🌍 Shipping Within the United States and Worldwide

We offer international shipping.

Once your order has been dispatched, the estimated delivery time is 6 to 10 business days, depending on the destination and the shipping carrier.

Please note: Delivery times are estimates and may be affected by external factors such as customs processing, local holidays, or weather conditions.

🔎 Order Tracking

Once your order has been shipped, you will receive a tracking number so you can monitor your package at any time.

💸 Shipping Costs

We are pleased to offer free shipping on all orders, regardless of the destination.

🚫 Shipping Delays or Issues

We are not responsible for delays caused by the shipping carrier, customs holds, or force majeure events.

However, if you experience any issue with your order, please contact us at:

✉ info@mytherapaws.com

We will do our best to assist you.